Because we are passionate about making sure your business grows as quickly as possible.
Where it all started:
Some clients have asked our staff why Perfect Laser offers so much and is so competitively priced. The answer is as much in our style and ethos as it is why our competitors charge so much. However, what our competitors charge is none of our concern.
Many years back in the 80’s there was a PC company that disrupted the local market called Computer Warehouse, that sold Taiwanese IBM compatible computers. Yes in those days you wouldn’t buy a PC unless it was IBM compatible.
Computer Warehouse eventually grew to 12 branches and 230 staff members and on June 8, 1987 it was listed on the JSE. That was my company – which I founded 2 years after finishing UCT. It was sheer hard work, commitment to clients and belief in what we set out to do that drove us. Computer Warehouse was subsequently sold to Bill Venter’s Altron Group.
Almost 25 years to the day later:
We at Perfect Laser are passionate about the new “disruptive technology” that Lasers, CNC routers, Waterjet Cutters etc. represent. We believe passionately that every South African and South African company must easily be able to take control of their prototyping and creative dreams, resume manufacturing in-house (rather than outsourcing) and take advantage of the oncoming consumer tsunami which can only be described as “customers who want new ideas that are customised and personalised – and they want it now”.
Since 2008, Perfect Laser has delivered (all over SA – and Africa) over 300 machines. We have watched ideas come alive, seen amazing products created, witnessed the financial success of our clients and become close friends with many of them.
We understand that clients think that quality and reliability are sacrificed by having a more competitively priced machine. This I can assure you would never be acceptable to us – we would be failing in our mission to provide you with a reliable, profitable in-house manufacturing solution and we would be driving around sorting out technical issues all day. In fact our machines are incredibly reliable. Lastly our JIC (Just In Case) parts inventory is probably the largest in SA.
It is no secret that we drive to every corner of South Africa, export to the SADEC region, offer telephone support for over 65 hours per week including remote control analysis of your machine via the internet, have one of South Africa’s most recognised CorelDRAW experts as part of our team and that we import by the container.
How We Can Help You:
Make Ideas Come Alive
This is how we implement our service and training:
The technology we use is highly reliable and durable – in all environments. Furthermore the cooling system, power supply and laser tubes are matched to work together reliably.
However from time to time there are problems – which we address as follows:
PLEASE NOTE We can be many things but we can’t be responsible for your graphic design skills, graphic environment knowledge and specific graphic software skills. We do need you to have a reasonably good internet connection. We also use a centralised job control system – which tracks and traces all client queries and gives centralised status reports.