From casual labourer to Senior Technician ...

Handsome has been with Perfect Laser from the get go. From a casual labourer to Senior Technician specialising in Lasers, Metal cutters and now Fiber Engravers – his story at Perfect Laser is the embodiment of everything Perfect Laser strives for.

His skills are legendary as is the way he treats our customers. We are all so incredibly proud of his achievements. His formula for success is simple. Every day, Handsome has made it his passion to be better than yesterday. A true role model for all our staff to follow.

From Taxi Driver to Senior Technician ...

JuJu started with Perfect Laser Technologies in 2018. Previously known as “the fastest taxi driver in Diepsloot”, Juju started off as a casual. Working first under Handsome’s guidance, JuJu moved to our BIG Machine Shop and started learning about CNC machines.

His progress has been nothing short of amazing. Not only has JuJu mastered CO2 lasers, he is now our Senior CNC technician. He has taken responsibility for his own development and taught himself RDWorks, Fusion 360, Vectric Aspire and G Code.

He has also completed a course on robotics.

Perfect Laser regularly relies on JuJu to fly to all corners of Africa (and South Africa) to install and train new CNC owners. At 26 years old JUJU is an inspiration to all youths in RSA.

From Intern to ‘extreme’ Colour Specialist and Senior Technician.

Larry joined Perfect Laser Technologies as an intern in February 2017. Ever since he joined us Larry has been relentlessly acquiring new skills. In March 2018, Larry was transferred to George to open our branch, returning to Johannesburg in August of that year. This crucial building block enabled Larry to develop specific areas of expertise from CO2 lasers to Colour machines. Larry’s skills today are top-drawer. Larry is now our resident Product Specialist for all our colour machines. This includes UV, Eco Solvent and DTG/DTF printers.

His self-taught skills and capability for rebuilding/repairing any colour machine – combined with deep self-taught skills in CorelDraw, Photoshop, and Illustrator (along with a variety of Colour RIP programs) –plus excellent design skills, means that Larry and his team can solve any colour issue. With vast amounts of patience this extreme knowledge has been passed on to all our branch managers around SA on a regular basis. Larry regularly installs new colour machines and has travelled to all corners of SA assisting Perfect Laser staff and clients. He has become quite the sales person, and now divides his time between sales and support

From Barman to KZN Regional Technician

Johannes joined Perfect laser in February 2020, with no experience in any machine or software environment – It was Johannes’ capacity to learn and absorb new information and techniques that has allowed Johannes to become our roving KZN technician. At the age of 22, Johannes looks after every machine type we sell. CO2 lasers, vinyl cutters, Eco Solvent printers, all types of software support from CorelDraw to Corellaser and Colour Rip software  the list just goes on and on. 

What is truly amazing is that being located in Durban and out of Perfect Laser head office environment, Johannes has had to take personal responsibility for his own knowledge whilst protecting Perfect Laser’s extremely high customer 5-star referral record. Our Durban branch has been operational for 5 years now, and Johannes attends to customers efficiently and patiently. Always willing to help both clients and fellow staff members, often well past our regular office hours. Johannes is another staff member that all SA youths can look up to.

FROM TAXI RANK COORDINATOR TO NATIONAL SERVICE CENTRE MANAGER

Vuyelwa started her career at Perfect Laser when she applied for a position as Branch assistant in our (then new) Bloemfontein branch. That was in November of 2017. During the interview, I decided immediately that I did not see her as branch assistant, but had bigger and better plans for her at our Head Office in Randburg, Johannesburg. It was clear to me that Sophy had a special set of talents.

At the end of the interview, I told her my plans and that she should relocate to Johannesburg asap. 5 days later and with more luggage than I ever thought possible – Sophy arrived!

Sophy’s progress has been astounding. From no knowledge of admin processes, PCs and PC software trouble shooting, Sophy has achieved the following :

Learned how to expertly use our machines including laser engravers, vinyl cutters, fiber engravers etc. She has additionally helped our clients day and night including Saturdays with support issues and trained hundreds of clients.

Managed our after hours support program.

Was part of a hands-on team to relocate 2 branches to their new premises. One in Nelspruit and one in Bloemfontein.

Successfully started and managed our Cape Town Branch for 2 years.

Sophy is now back at the head office running our new National Support Centre at our head office. She looks after 6 staff in Johannesburg and a further 7 technicians around South Africa.

I am very proud of her.

Rising Stars

At Perfect Laser, we are very proud of our senior technicians. However, as we expand it is important to have RISING STARS. Here are some of them:

RONALD – Head Office.

Before Ronald joined us in 2017, he was a “builder’s assistant”. Today Ronald sets up and calibrates all our lasers – pre-delivery. This includes installing the laser tube, calibrating and testing all the components to ensure a successful installation.

For every successful installation in Gauteng, there is a successful set up and quality control procedure.

Ronald also assists regularly with client training and assists with online telephone support within our National Support Centre.

There is very little he does not know about CO2 laser operation and maintenance.

Michiell (Johannesburg) 

Michiell started at Perfect Laser in 2021, straight out of draughting school. He first started working with CNC machines and then joined our Fiber Engraver division. 

Late in 2022, Michiell also started assisting with Fiber Cutters. Michiell is now completely responsible for installing these monster machines and supporting clients all over Africa. 

Fiber cutters generally sell for well over R1mill and clients are able to rely on him to install, train, repair and support them. At only 22 years old hIs progress has been outstanding.

Terrence (Johannesburg)

Terrence was a labourer when he started at Perfect Laser. With guidance and support from Juju (our CNC senior technician), he now builds all our CNC machines. Considering that the wiring harnesses, gantries, spindles, various controllers and stepper motors arrive in complete knockdown form, this is remarkable progress.

In the process, Terrence had to learn operating software, G-Code and calibration techniques. Assembling from scratch a machine weighing over a ton is a superb achievement.

At 23 years old, Terrence takes his responsibility of setting up machines (knowing that they cannot be allowed to break down on installation) very seriously. And they don’t!

Sive (Cape Town Retail)

Sive Joined our Cape Town Retail branch as a trainee technician late in 2022. He has applied his grounding as a graduate of CPUT (Cape Town) excellently and has fine-tuned his diagnostic skills. 

At only 26 years old, his progress in assisting and repairing CO2 lasers has been phenomenal. Additionally, Sive has accepted the challenge of becoming the go-to person for all our chillers repairs. 

Sive writes regularly within our knowledgebase and is part of our nationwide after-hours support team.

Rob (George branch)

Rob joined Perfect Laser as a trainee technician in late 2022. He started in Gqberha (Port Elizabeth), and after receiving training from Tanner (the Gqberha branch manager), was transferred to our George branch.

In a remarkably short space of time, Rob is now a very competent CNC and Laser installer, technician and trainer. Rob is rapidly broadening his technical skillset to include colour ecosolvent printers and the rest of our range of machines.

Rob contributes regularly by writing articles that are stored on our ‘Cloud’ knowledgebase.

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