Long-term Shutdown Procedures, Printer Inactivity Guidelines and how to recover from a Shutdown
We understand that towards December, most companies shut down their printers for extended periods of time. The shutdown period is normally between mid-December and early January the following year.
To protect sensitive components and reduce the risk of component damage, a long-term storage procedure needs to be followed. The procedure will differ depending on which printer model and the duration of the desired shutdown.
0-7 Days:
Do your normal daily maintenance procedure and try to print a test print every second day.
7-14 Days:
Our recommendation is that you request a call-out from us to send a technician who will properly decommission your machine. The procedure normally entails the following
1. Flushing of the printer head
2. Flushing the head cap and pump
3. Cleaning the rubber lining on the head cap
4. Covering and securing the dampers, etc.
The purpose of this is to try and avoid the stagnant/idle ink in the head or any other component from drying.
After the shutdown, we recommend you call us out to come and recommission and recalibrate the printer for you.