The CSP acronym stands for Client or Customer Sales / Service or Support Platform / Program.
Our CSP has been developed over 4 years and continues to be improved monthly. It is integrated into our
supplier's systems and allows Perfect Laser staff, myself as CEO, our branch network and third party contractors access to all matters relating to client support.
Looking after your machine is of vital importance to us, as it is to you. Being able to call upon a variety of skills within our company such as electronic, software, electrical, optics, design and training and good old-fashioned telephonic support in English and Afrikaans means that we become your most important resource.
Through our CSP, all support staff have access to your machine's service record, 24/7 so we can ensure that you receive the very best service.
If you have received a quote from us, thank you for allowing us to quote for your new machine!
We also have our Perfect Laser Support Desk number – 010 157 0116. Please keep this number handy and use it to connect directly with our support team.
And remember, Our staff's pledge to you:
Every Perfect Laser staff member follows one guiding principle. As an individual and a collective, we will
try our hardest to make sure that the business that you bring to us is rewarded with a solution that makes you money, brings satisfaction to you and your clients and simplifies your business.
Warwick Smith-Chandler
CEO
