Testimonials

Sophia (Capetown branch) help us set up our cutter, for contour cutting via video call for 3 hours and was very patient and helpful, despite internet connection issues she still came back to us and did not give up until, successfully making it work many thanks

Very good support and installation from the technician (Handsome)
Thanks
Jako Whiteman

Where is the 1000 star rating button?!!!
Can’t even find the words to explain how happy I am. This whole experience of buying my laser machine must be the best level of customer service I have ever received buying anything in my life.
Thanks David you are awesome and you really understand what your clients need.
Ones again thanks guys hope to do business with you again when I buy my second machine.

I had the pleasure of having technician David Msache come out to my studio at Reddam House where he replaced the circuit board and reset the laser cutter. Thereafter, he trained both myself and my colleague in how to use both the cutting and engraving functions.

I have the highest praise for David’s professionalism and efficiency. He worked like a surgeon, quickly sorting out the electronic problems and proactively reconfiguring the port to be more efficient for our particular use.

But it is his patience and clarity of instruction that really blew me away. He showed us how to operate the machine, first through demonstrating and then patiently watched as he made us go through the whole process again on our own, gently reminding us of the steps. He took us through the Corel programme and all the setup requirements for cutting and engraving.

David is an incredible young man, competent, kind and highly professional and I really hope that we get to engage with him again in the future. As an educator, 4IR technologies have finally entered our space and I know that many of my colleagues at other schools will be wanting laser cutters for their schools. I will most certainly recommend Perfect Laser because of my experience with David.

Thank you so much David, you are awesome!

Warm regards
Irma Sargeant
Reddam House Constantia Design Dept

Thank you PLT for repair of my machine in record time and going above and beyond whats expected.
Special shout out to JuJu!!! professional and friendly taking pride in hes work.

Great service at richards bay branch, they fixed our machine it is now as good as new. we are so happy with the service we received. Big up Richards bay team👏👏🙌

awesome service.very helpful and went out of there way to assist in getting our machine to us.Janet was great in assisting us.and even with training Stephan helped learn alot more..Thanks Guys ,keep up the good work.Really happy with the service offered.Highly recommended # Durban Branch

Excellent service from Leon in sales and David who did the installation and training. It’s been a pleasure dealing with a company with such quick turnaround times, professionalism and excellent after sales service.

Excellent service from the Cape Town team from our first enquiry with David, demo with Dion, delivery and installation by David in November ’20 and ongoing technical support since then whenever needed (mostly learning) by Dion.

I contacted a few suppliers before buying, and made the right choice here.

Purchased machines from Perfect Laser in Cape Town. They delivered great service! David was very helpful and the installation went very well. Leon was also super helpful and communication was awesome. David & Leon also helped me after hours to solve a quick issue. Thank you guys! I really recommend Perfect Laser!

I’ve have had great support form the Durban branch. Very helpful and supportive. I’ve had a machine fault and they attended to quickly and efficiently, excellent service. Come highly recommended.

We bought our printer, cutter & heat press from you, Perfect 👌 service and friendly people. Thank you.
From:
J&L Signs.

Thank you for your good service. Your staff is well trained and professional.

Thanks to Tanner from Port Elizabeth branch, for excellent service. From my first enquiry to eventually buying and installing my laser machine, we had no problems at all. Tanner is very approachable and always willing to assist. The rest of the staff is also friendly and very helpful. Keep it up PE branch!!!

Excellent service and employees are very helpful. Great doing business with Perfect Laser. 😊😉

Hi there, I had 2 guys helping me from the day I started inquiring about laser machines , they were extremely patient and helpful with me , they did my installiaton in January and both Leon and David did an excellent job explaining every detail I needed to know and made sure me and my wife understood everything.
Well done gents for excellent service and making your client a priority.

Thank you Leon and David

Always helpful, and very friendly staff. Thank you so much for all your assistance.
Keep up the amazing work.

Installation was done by Larry about a year ago, very friendly and organized, Training was done and was easy to understand. The after service is also great, your problem is attended to within an hour or two which is great. Keep it up Perfect Laser

Always friendly and available to assist! Thank you SK for your excellent service!

Their very professional and helpful especially their technical guys like Nicholas. They help u step by step to resolve your query and are willing to listen to all your needs

Great service and after service.
Just wanted to say a quick thank you to Handsom for helping us on a urgent call out. Thank you Handsom for going the extra mile and always extending a helping hand.
We would greatly recommend you service.

Great and friendly service

Thank you Perfect Laser South Africa for your fast and amazing service.

We had a minor issue on our machine and Handsome Ncube sorted it out quickly 👌🏻

Now we can continue doing what we do best – making pretty things and making things pretty 😁🙃

after having issues with our control box, it was sorted out today. thank you Sean from Perfect Laser.

Thank you Perfect Laser Durban branch especially Johannes who is an amazing technician and always walk the extra mile to assist with any and everything .Also to the branch manager Stephen thank you so much for understanding your customers needs even when we get difficult sometimes you always keep your cool and assist in a professional manner ……………. You Go Guys !!!

I recommend Perfect laser any day , i have bought a 1.8 meter echo solvent printer, the large vinyl cutter , a Laser Cutter , various heat presses and some other stuff from the Durban branch and just had excellent service from these guys…….

5/5 Thank you for excellent after sales support and help always available.

Thank you to Pierre and Nick that came all the way to Beaufort West to come and help with the alignment of my laser. I appreciate it.

Beyond our expectations!
Great service!
Thank you David, you are excellent!

Definitely the best service for money👍

We at Inside Dzign Studio bought a new Printer and new Cutter and we had excellent help from the Bloemfontein Branch even after the installation we were called to hear if everything was running smooth. Thank you Martin and Trudine you are the Best!

This is an amazing company to deal with. Always helpfull and excelent tech support. Even in holiday time they take time to support and sort my programs..
Thank you team Perfect Laser.

The after sales support and guidance received from SK is superb, if all sales people offered this excellent support what a happy place the world would be! I bought a small machine but when a requirement for a job to big for mine came in SK with the help of Thandile immediately trained me on a larger model and helped me fulfill my need. very happy customer!!

I just bought an eco-solvent machine and thanks to PL for their professionalism and service which goes beyond great expectations, a big shoutout to Larry, Juju, Louis, Zaid, Dewet and Mr Chandler

Im very happy with your work sophy and the way u sorted my machine out. Its working perfectly since then and its not giving my any problems. Thanx alot.

I’m pleasantly impressed by Sophie’s assistance as and when needed, these machines are quite technical and the on the spot assistance is highly appreciated. Deserves to be running things there that one!!

I called Perfect Laser for after hours service for help with Reinstalling my software. Nicholas helped me get everything up and running remotely without any hassle. Customer services and technical support are excellent. Thank you

Thank you for the great service, Abi has always been a responsive person offering great service. Warwick the CEO has been great too, he even gave a discount on my order. Thanks guys, looking forward to a continuing great relationship.

Received great service from Perfect Laser team. Thank you SK, Handsome and the installation guys!

So…I would like to thank the whole of the Perfect Laser team, but in particular Angelo,Juju and Bev. Throughout the process of discussion to purchasing and ultimately having it delivered to Lusaka, Zambia. They made the whole process that much easier. They have gone above and beyond the call of duty, evening calls, my personal stresses being tamed and making sure it was easy to get my machine up and running.

I can not thank you guys enough! Here’s to a fruitful future with you guys as we endeavour to expand and develop our brand with Perfect laser behind us.

The A Team..Thanks Again!

PLE1325 CNC Machine

Very helpful and willing to assist with backup for there products

I would just like to commend Sophy today. She is always so helpful and efficient and friendly. I always experience extraordinary service from her. What a pleasure to deal with a company with such formidable staff.

Thank you SK for the great service and training. Will recommend you guy anytime!!

So i had a rather big error on my fiber laser in the middle of some work,1 call , a quick joy ride to Perfect Laser South Africa, Some admin and work around’s on there side, NO hassle NO fuss regards to how and why and its my fault this or that happened…….! This is just what one calls service AND boom boom boom there was light again… Once again Warren Schoeman the man him self came to the rescue, Always a pleasure having the perfect laser team live up to there word and standards and helping out a man in need, I will recommend the perfect laser team any day, My NR1 go to guys in the industry for sure……. Thank-you for the great service, now make sure you give me a good discount on my next few machines lol… Your quote is in my inbox 🙂 Leon La Grange

You have an outstanding crowd. Super proud to be associated with your team. 17:00 on a Friday afternoon until 21:30 to try & help me out with my laser cutter is truly astonishing. Double thumbs up 👍 to Handsome & Future. Even SK & Sophy who helped via Ultraview & putting up with me & my projects. Thanks to brilliant after sales service. 🥇🥇🥇🥇

Sophy is the best ever!!!!

The staff at Perfect Laser Randburg is extremely helpfull and friendly! I had an issue with my machine with an urgent order that I had to get out. They immediatly responded to my cry for help and solved the issue on the same day. The service I received from them (Sophy in particular) was exceptional!!! I would recommend the company to anyone, not only are their products good value for money, but their customer service is amazing as well.

I attend their Grand Opening today, the service was great, they answer all my questions, they know how to serve the customer. I give them 100% customer sevice

We have had amazing service from Stephan on several occasions. Always willing to help us and understands the urgency of our business! Thank you 🙏

Thank you to Brandon and Zulu, for spending 2 days getting our machine running 100%. Great Job!

I am absolutely amazed at the level of service from Perfect Laser. They have not only gone out of their way, but have bent over backwards to ensure my order got out to my client. We have literally commandeered their outside area, and my team and I have had fabulous support whilst completing our order on their 1390 Machine., whilst waiting for my new machine.
Fire almost destroyed my business! Perfect laser just restored my faith and let me ensure my staff have work and i could service my clients!
Highly Recommended!