Position

• Technician position

Location:

• Cape Town, Nelspruit and Durban

Required skills and experience:

• Have at least a basic understanding of electrical / electronics equipment.
• Have at least a basic understanding of mechanical equipment.
• Be able to use a multimeter.
• Be able to use a soldering iron.
• Be able to troubleshoot obvious issues.
• NON Negotiable – Must have a valid car driver’s license

 Description of responsibilities:

(Full training will be provided)

• Technical Support, learn to operate, diagnose and repair all machines. (Training will be provided)
• Learn to work with CO2 and fiber lasers, CNCs and other interesting technology
• Being part of a nationwide support team and assisting with after-hours support
• Understand all parts relating to Laser machines/ Fibre engravers/ CNC machines/ Colour Machines and any other interesting machines we offer in the future
• Providing administrative support to the branch when called on to do so, assisting the branch manager to manage all clients, business related activities, deliveries, callouts, client and office related reminders
• Show initiative and energy fitting into a dynamic sales and technical team
• Au fait with all new product enhancements and make sure you are on the relevant skype technical groups
• Ensure all demo stock is working in the branch-
• Daily use of the in-house CSP system – ensuring you load all technical reports/ signed tickets and installations onto the system.
• Continually expanding your product and business knowledge. Learn as much about the machines and add interesting articles to the CSP.
• Make it your business to understand our Competitors offerings and provide feedback to Head office
• You must be able to do demonstrations to clients on all machines in the branch.