Branch Assistant Port Elizabeth – Walmer

Expired on: Oct 12, 2020

Duties

  • Providing administrative support to the branch, assisting the branch manager to manage all clients, business related activities, deliveries, callouts, client and office related reminders
  • Client post service follow ups: Courtesy calls. Complete courtesy calls on quotes, installs, tickets providing a better service and looks after our reputational risk
  • Building client relations and be presentable and cordial on the phone
  • Showroom housekeeping, keep record of everything and add new items to assets register
  • Ensure all demo stock is working
  • Rack stock must always be replenished
  • Stock take must be done on a Friday – Keep stock records, incoming and outgoing including faulty parts to be returned to China
  • Ensure that the branch has enough consumables for walk in clients – all walk inns need to sign a register on arrival – have their temperature taken as well as details. Masks are a must and no entry without masks.Β  Sanitiser to be at the door prior to the client entering the branch
  • Branch orders, liaising with couriers,Β  Organise Freight bookings, Waybills to be uploaded – Must phone the freight company and obtain an email as a reference quote for the price obtained.
  • Responsible for opening/closing showroom, Good time keeping and housekeeping – never run out of anything
  • Daily observing all CSP activities, leads, quotes, news. Learn csp. Know every element of the CSP
  • Continually expanding my product and business knowledge. Learn as much about the machines
  • Know your product parts, consumables and machines. You must be able to do demonstrations to clients
  • Must be part of the Facebook marketplace group and be updating new products in line with head office instructions
  • Helping branch manager with appointments and booking. Techs can’t leave without payment, always check installs and payments as well as blocking off calendars. Technicians cannot leave the branch at 10h00 for appointments – Appointments need to be made early in the morning and they need to have a time limit and be back at the specified time
  • Ensuring that staff keeps their areas neat. Presentation is everything so keep desk clean and organised

Requirements

  • Drivers licence is essential
  • Matric certificate is essential
  • Must be based within 10km of Walmer
Job Category: Branch Assistant
Job Type: Full Time
Job Location: Port Elizabeth
Salary: 8000-10000
Sorry! This job is expired.
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